Sarah Radovic Reg PT
Physiotherapy Service Provider
“Service” refers to the Company’s services accessed via telecommunication, electronic web based communication, in writing or in person.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Service.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as general demographic information we may collect. Personal Information includes your email, address, date of birth, marital status, contact information, and medical history, which you submit during the booking, initial intake process and as per ongoing charting documentation required for each appointment.
II. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Web based invoicing using Wix Ascend booking pages utilises a robust series of measures to protect your information from potential security breaches by implementing certain technological security measures including password protection, encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Hard copies of medical records kept onsite at the home based clinic are stored in a locked metal cabinet. Records are stored for 10 years.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
V. LINKS TO OTHER WEBSITES
No person under the age of consent, or without full personal decision making capacity should provide or complete any online forms either online or in person. Such persons shall require a legal guardian to authorise such sharing of information and consent.
VIII. CONTACT US